FINANCE CUSTOMER SERVICE

The 23d Comptroller Squadron is in Bldg. 105, the 23d Wing Headquarters building along with MPF and TMO.

Be advised: Finance will be closed on all Wing-designated training days, down days, and holidays.


MISSION
Exceptional customer service through innovation, quality, and assurance.

VISION
Forward-Thinking Finance
 

CUSTOMER SERVICE

The Comptroller Services Portal (CSP) is the US Air Force Finance customer service ticket system for financial inquiries.

You can access CSP by clicking here: https://csp.cce.af.mil/

Moody AFB handles the majority of all customer service actions through this system and requires members to file an inquiry for the processing of transactions such as pay updates, dependency changes, and general questions.

For instances in which organizations do not have access to CSP, members are encouraged to email Moody.Finance@us.af.mil.

Please see below for more information on our various processes.

23 CPTS (Moody AFB) - A Guidebook to Military Finances

In-processing

Required Documents

  • PCS Orders and all amendments
    - All line items must be complete, without any being cutoff (common when printing from web)
  • Airfare receipts with itinerary and amount
  • Any receipts pertaining to your pet’s travel
  • TLE Receipts (CONUS lodging at either duty station)
  • Any other receipts over $75.00

PCS in-processing occurs every Tuesday at 8 a.m. and 1 p.m. by appointment only (No walk-ins)

  • To schedule, scan the QR code at the top of this page.
  • Location: Building 440 (M&FRC Annex/Moody Welcome Center), located behind the base chapel.

Out-processing

For out-processing, please file a CSP inquiry and upload the necessary documents as directed below.

PCS:

  • Provide a copy of your orders (front/back).
  • Specify your final out date (FOD), projected departure date (PDD), and your estimated arrival date (EAD) in the body of your inquiry.

​SEPARATION / RETIREMENT:

**The travel voucher embedded within the PDF “take-home” packet is intended for use by separatees and retirees upon completion of all out-processing requirements and once travel is complete to the destination. Final travel claims may be submitted via email to moody.finance@us.af.mil.

MyPay

You can access MyPay here: https://mypay.dfas.mil/mypay.aspx

MyPay is a self-service, online application that allows members to access and manage pay information, Leave and Earnings Statements (LES), W-2s, TSP, make changes to correspondence address, create allotments and more.

Deployment

DTS can be accessed here: https://dtsproweb.defensetravel.osd.mil/dts-app/pubsite/all/view/

  • CED orders will be entered into DTS on your behalf.
  • In most instances, deployed entitlements are started by the down-range finance office.
  • Moody Finance can address missing entitlements on a case-by-case basis; please reach out via CSP for support.
  •  Deployed entitlements will be stopped by the Moody Finance office upon your return and approval of your DTS voucher.
  • Requests for assistance with your DTS voucher must be routed through your squadron’s Organizational Defense Travel Administrator (ODTA).
  • Elevated assistance/redeployment support will be requested by the ODTA to the Lead Defense Travel Administrator (LDTA).  
  • If you don’t know who your ODTA is, please ask your CSS or S1.

Schedule Appointment

   

MILITARY PAY

Civilian Pay

If you are a civilian and have questions or concerns regarding your pay contact, 23cpts.civpay@us.af.mil.

For out-processing, please schedule an appointment via Qtrac or by using the QR code above.

Civilian Resources

Military Resources