Due to HPCON CHARLIE and COVID-19 restrictions, our office has undergone the following changes
The 23d Comptroller Squadron is in building 105, the 23d Wing Headquarters building. All walk-in counter hours have been cancelled until further notice. Instead, please email our org box at moody.finance@us.af.mil. You may also schedule an over-the- phone appointment at 23cpts.setmore.com. Please be sure to leave your name and phone number along with a detailed description of your issue.
Appointments allow us to provide higher quality customer service by reducing wait times for customers and allowing us to proactively research pay issues prior to each appointment. Email moody.finance@us.af.mil for any questions.
VISION
Forward-Thinking Finance
MISSION
Exceptional customer service through innovation, quality, and assurance.
Please visit the Virtual Finance home page on the Air Force Portal to access over 1,000 finance FAQs and other finance related information. (This site is CAC-access only)
For Moody-specific frequently asked questions, please click here.
For military pay issues, visit the myPay Website at https://mypay.dfas.mil/mypay.aspx. Issues that can be resolved include:
-View current/ prior month LES -Change military pay direct deposit -Start, stop or change allotments -Start, stop or change TSP -Open or close Savings Deposit Program account -Start or change bond allotments -Change correspondence address -State income tax exemption test certificate
All PCS briefings have been cancelled until further notice. All incoming members should file their PCS vouchers through e-Finance, available through the Air Force Portal (https://efinance.sso.cce.af.mil/login?3). Members may obtain a "how to" guide for submitting their vouchers from their CSS, MPF, or through email request.
If you were in the process of undergoing a PCS or TDY and are unsure of your entitlements, many answers may be found on myPers:
https://mypers.af.mil/app/answers/detail/a_id/46605
Scroll to the bottom of the page linked above, and click on the "Entitlements Matrix" and/or the "PCS Entitlements Questions and Answers" PDF files.
All retirements/separations briefings have been cancelled until further notice. Any members who need to retire or separate should initiate the action with MPF, and CPTS will work alongside the MPF accordingly.
E-Finance PCS for OCONUS to CONUS Travel:
http://www.dvidshub.net/video/753127/e-finance-pcs-oconus-conus-travel
E-Finance PCS for Tech School Graduates:
http://www.dvidshub.net/video/753130/e-finance-pcs-tech-school-graduates
E-Finance PCS Dependent Travel:
http://www.dvidshub.net/video/753129/e-finance-pcs-dependent-travel
Pre-deployment Brief:
http://www.dvidshub.net/video/753131/pre-deployment-brief
Family Separation Allowance:
https://www.dvidshub.net/video/755797/e-finance-family-separation-allowance-video
Civilian Pay in-processing is performed at the same time as in-processing with the Civilian Personnel Office. Civilian Pay can be contacted at
23cpts.civpay@us.af.mil.
DD 2560 Advance Pay DD 2560 Advance Pay Guide AF Form 1039 Advance Housing Allowance AF Form 1039 Advance Housing Allowance Guide
Hours:
Monday-Friday 0900-1400 (by phone appointment only)
To contact Moody Finance Customer Service office with questions, e-mail them to moody.finance@us.af.mil. The organizational box is able to accept encrypted e-mails.
Include in the e-mail:
- First name - Last name - Brief description (if the item is a pay issue, please include current LES) - SSAN - Contact number
Please allow up to 48 hours for a reply.
COT-IPCOT-RAT Travel Voucher Guidance DD 1351-2 Travel Voucher DD 1351-2c Travel Voucher Continued IBA-CBA Form Missing or Lost Receipt SF 1199A Direct Deposit Change WTA Agreement
DFAS TSP Overseas COLA Overseas Housing Allowance Mileage Rates DLA Per Diem Rates Government Travel Card
E-Finance can be used to update certain entitlements. You can access the e-Finance tool through the Air Force Portal and create a profile at any time. The following items can be done completely within e-Finance:
- Submit PCS voucher
- Request advance BAH
- Start, stop, or change BAH
- Family Separation Allowance
- Change your state of legal residence
- Submit waiver for remission of indebtedness